Privacy policy
This web site (this “Site”) is owned and operated by DualTek Home & Business (“DualTek””). DualTek recognizes that people are concerned about the information they may provide to DualTek and how DualTek may treat that information. DualTek’s privacy policy set out in this Site sets out the manner by which DualTek gathers and disseminates information and is based on the requirements set out in Canada's Personal Information Protection and Electronic Documents Act, and The Canadian Standards Association's Model Code for the Protection of Personal Information. DualTek may update its policy from time to time at its sole discretion and without notice to you. You are encouraged to review the Privacy Policy on this Site periodically for any updates to same. Your continued use of this Site or submission by you of information will be deemed your acceptance of the DualTek privacy policy.
Personal information
Personal information is information about an identified or identifiable individual and may include the name, address, phone number, e-mail address, and other information about the individual collected electronically, in person or by telephone. On your request, we will use commercially reasonable efforts to provide you with the information that we retain about you. You have the option to refuse or withdraw consent to the collection, use and disclosure of your information.
How is personal information collected and used?
All information collected on this Site through forms or email is used to establish and provide ongoing service to the users of this Site. Either before or at the time DualTek collects personal information about you, DualTek will let you know how the information will be used. If DualTek wishes to use your personal information for any other purpose, DualTek will obtain your prior consent before using the information collected.
Is personal information protected?
DualTek does not sell or rent personal information. Personal information is not disclosed to any organization outside of DualTek for any purpose other than those disclosed to you when the personal information was collected. We may provide your information to other persons, but only if we obtain your consent or if DualTek is required to do so by law, regulation or court order.
Security standards and procedures to safeguard personal information are maintained in order to prevent unauthorized use, alteration or removal of personal information. Employee access to personal information is limited to those who require access in order to perform their assigned duties. We may provide your information to our service providers, suppliers or agents who assist us in serving you and only if they have agreed to abide by our privacy policy.
How long is personal information retained?
Personal information is retained only for as long as required to fulfill the purpose for which it was collected or as required by law. Personal information that is no longer required is shredded, erased or de-personalized.
Collection and use of website visitor information
DualTek collects information about the Internet protocol address, type of browser used, the date and time of each visit, and the Internet protocol address of the locations to which each visitor linked for each visit made to the DualTek web site. This information is used strictly for statistical reporting purposes only. DualTek makes no attempt to link these Internet protocol addresses with the identity of individuals visiting the web site.
Use of “cookies”
DualTek may use “cookies” technology to obtain non-personal information from visitors to this Site. Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. DualTek does not extract personal information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the site experience more efficient.
Links
This Site may contain links to other sites. DualTek makes every effort to link only to websites that share our high standards. We try our best to ensure these links are reputable, but the privacy and data collection practices on any linked websites are entirely separate from DualTek and are not covered by DualTek’s Privacy Policy. Other websites that may contain material that DualTek does not approve of may also link to this site without our knowledge or consent. DualTek has no responsibility for the content, policies or actions of these websites.
YOU ACKNOWLEDGE THAT YOU HAVE READ OR HAVE HAD THE OPPORTUNITY TO READ THIS PRIVACY POLICY, UNDERSTAND IT AND AGREE TO ALL TERMS AND CONDITIONS IN THIS PRIVACY POLICY. BY CONTINUING TO USE THIS SITE, YOU ARE LEGALLY GRANTING YOUR CONSENT TO DUALTEK’S COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY EVEN IF YOU HAVE NOT READ THIS PRIVACY POLICY.